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The Compassionate Geek: How Engineers, IT Pros, and Other Tech Specialists Can Master Human Relations Skills to Deliver Outstanding Customer Service

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I’ve helped organizations of all sizes improve their IT skills,
including these fine companies:
  • Alltel Corporation
  • at&t
  • Blue Valley School District
  • Discover Financial
  • Expedia
  • Facebook, Inc.
  • Federal Bureau of Investigation
  • Global Aerospace
  • Goodrich
  • Intel
  • ITT Industries
  • Kraft Foods
  • Lockheed Martin
  • LogMeIn, Inc.
  • Lucent Technologies
  • Mayo Clinic
  • Morningstar
  • National Institutes of Health (NIAMS)
  • Shriner’s Hospital for Children
  • STRIDE Learning Center
  • TrainSignal
  • University of Georgia
  • Verizon
  • WideOrbit