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Enhancing Customer Service through Compassion

Audience Reactions to
Don Crawley's Keynote

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Latest tweets

  • Thursday, July 2, 2015 @5:33 PM: So, what's holding you back? http://t.co/2wRUeCaGe5 #customerservice #custserv
  • Monday, June 29, 2015 @11:09 PM: @HiltonHotels Thanks for calling to check on my satisfaction, but I don't need the interruption. Everything's fine. Really.
  • Monday, June 29, 2015 @6:55 PM: I thanked flt attendant Kim @AlaskaAir for a kind gesture & she said "You're important 2 me." Said that recently to anyone? #custserv

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