How to Deal with a Customer Service Question (Answer It!)

Have you ever asked a customer service question and received an answer that wasn’t even close to what you were asking about? Maybe it was somewhat related, but it felt like the rep wasn’t really paying attention to what you wanted. Just Answer Customer Service Questions I recently was in a chat session with a …

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customer service question

Positive Customer Choices When Choices Are Limited

My friends arrived at the theme park with only about two hours before they had to leave to catch a flight. They knew they would have limited customer choices. They explained their situation to the customer service agent and asked what they could do in the park in two hours. The customer service agent instead …

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image of a sign showing customer choices
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