Month: December 2017

Judging Books (and People) by Their Covers

Play

Appearances can be deceiving. We’ve talked about the danger of assuming a level of knowledge. It’s also dangerous to make assumptions about people based on their appearance. We can make bad decisions by judging others based on how they look. Judging Others Can Lead to Mistaken Perceptions My stepdaughter Ellie has a Bachelor of Science […]

Judging Books (and People) by Their Covers Read More »

Never Assume a Level of Customer Knowledge

Play

Do you ever assume a level of knowledge on the part of your customer? The company I use to distribute my books has outstanding, global distribution. Their website and customer service, however, are as bad as their distribution is good. Don’t Assume a Level of Knowledge I needed to update one of my books with

Never Assume a Level of Customer Knowledge Read More »

Scroll to Top