Volunteer as a Means to Enhance Customer Service

Why is it that some people are always volunteering? They volunteer at the hospital, at the food pantry, the animal shelter, or the soup kitchen. They provide rides for people who need them. They help an elderly neighbor. They go shopping for a single mom. They help clean up litter in the park. The list …

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Self-Improvement: Honing Your Skills

In his landmark book The Seven Habits of Highly Effective People, the late author Stephen Covey identifies habit number seven as sharpening the saw. By that, he means working on self-improvement. More specifically, he means “having a balanced program for self-renewal in the four areas of your life: physical, social/emotional, mental, and spiritual.” Self-Improvement One …

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