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a blog by Don R. Crawley

Keynote Speaker on
IT Customer Service and Compassion

Bringing humanity into the world of technology

CALL: (206) 988-5858

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For this week’s blogpost and podcast, I’m interviewing Jennifer Yost, noted psychotherapist on the subject of authenticity, especially as it relates to the workplace and the IT help desk. I hope you enjoy it!

Learn more about Jennifer’s work at www.integratehealing.com.

For More Ideas on How to Improve Communication and Customer Service Skills

Bring my IT customer service training seminar onsite to your location for your group, small or large. Click here for the course description and outline.

Customer service book for IT staffPick up a copy of my IT customer service book The Compassionate Geek: How Engineers, IT Pros, and Other Tech Specialists Can Master Human Relations Skills to Deliver Outstanding Customer Service, available through Amazon and other resellers.

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