A Global Perspective on IT Customer Service
Don brings a true global perspective to his speaking and training, influenced by the IT customer service practices of companies and organizations in different countries and reflecting different cultures.
A Lesson in Life
“Don referred to work associates, friends, strangers, pretty much everyone as your brothers and sisters … if we all had this mentality we would definitely treat people differently and provide higher level of help … to me [it] was not only a lesson in customer training but also a lesson in life.”
—Brendan Pollard, EMEA Snr IT & Dublin Site Manager, Cadence Design Systems, Inc.
Book Don Now
To help your IT or other technical staff develop a sense of compassion and kindness, improve their listening and communication skills, all combined with a respect and tolerance for people of different cultures, beliefs, and backgrounds, schedule Don for your next event.
Click here for information about scheduling Don for your next meeting or event or call 1-206-988-5858.