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Recent Episodes

August 7, 2013   |   4:09 pm

How to Talk to a CEO; Communication Skills for the Helpdesk
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July 18, 2013   |   10:12 pm

A Customer Service Example From Country Music Hall of Famer Ernest Tubb
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June 28, 2013   |   2:40 pm

Why Certify? Is IT Certification Truly Valuable?
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June 21, 2013   |   5:43 pm

How to Win Your Audience: 6 Easy Tips for Giving a Great Speech
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June 11, 2013   |   6:58 pm

How to Lose Your Audience: 5 Easy Keys to Giving an Absolutely Awful Speech
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May 13, 2013   |   4:45 pm

Three Tips for Anger Management: What to Do When You Get Angry
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