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Recent Episodes

August 29, 2018   |   7:00 am

How Not to Serve Your Customer (Bad Customer Service)
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August 1, 2018   |   7:00 am

Understanding True Intent of End Users and Other Customers
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July 18, 2018   |   7:00 am

Volunteer as a Means to Enhance Customer Service
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June 6, 2018   |   7:00 am

The DLL Stress Management Tool for IT Pros
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