Podcast with tips and techniques perfect for IT pros because they’re helpful.

A Solution for Poor Customer Service – The Compassionate Geek

Don R. Crawley, CSP, DTM. A Solution for Poor Customer Service This is a story with a simple solution for poor customer service. I like word puzzles. The New York Times puzzles are an ongoing distraction for me, whether it’s a crossword puzzle or their accursed spelling bee. There’s even one called Vertex, which is a mindless connect-the-dots puzzle. Their puzzles are well-designed and thought-provoking (except … A Solution for Poor Customer Service Read More » A Solution for Poor Customer Service Don Crawley
  1. A Solution for Poor Customer Service
  2. Improving Emotional Intelligence for Great Relationships
  3. Prime Time Management
  4. Technicians Checklist for Customer Support
  5. When Clients Bypass Customer Support Systems
  6. How to Handle an Angry or Abusive Customer
  7. How to Deal with Inappropriate Behavior
  8. Inspiration and Perseverance in a Time of COVID
  9. Your Life Matters and Relationships Matter
  10. Coping with Stress When the Whole World is Upside Down
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