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Recent Episodes

March 28, 2018   |   7:00 am

Two Rules on Grammar (for Grammandoes and Non-Grammandoes, Alike)
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March 14, 2018   |   7:00 am

Making Small and Positive Human Connections in Another Person’s Life
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February 14, 2018   |   7:00 am

Your Implicit Service Level Agreement
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January 31, 2018   |   7:00 am

Amazing Your Customers Every Day of the Year
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