communication

Communication Style: 3 Ways to Choose the Right One (Includes Video)

Play

Communication is the process of one person sending a message and another person receiving and understanding it. Your communication style helps determine whether the receiver understands the message you intended. That puts the burden of responsibility for communication on you, as the sender. When you are responsible for communicating an idea, a policy, new procedures, […]

Communication Style: 3 Ways to Choose the Right One (Includes Video) Read More »

Successful Communication Techniques for Technical People: Interview with Lisa Voso

Play

Don Crawley: My guest today is Lisa Voso of Voso Impact, Inc. a communications and speech coaching firm. She works with executives and professional speakers on their communication skills including both their speech performance and their content development. She holds a master’s degree in communications and a law degree. She has participated in national speech

Successful Communication Techniques for Technical People: Interview with Lisa Voso Read More »

5 Concepts IT Pros Need to Understand About Their Jobs and Careers

Play

As IT pros, we understand the technology we work with, but successful careers in IT involve much more than the technical aspects of knowing how to code, set up a server, or configure a router. Here are five concepts IT pros need to understand for success in their careers. Careers Concept #1: Our jobs are not

5 Concepts IT Pros Need to Understand About Their Jobs and Careers Read More »

Championship Performance Under Pressure: Interview with Maureen Manley

Play

Don Crawley: My guest today is Maureen Manley and today we’re talking about performance. As a member of the US Cycling team, she won a national championship, set a national record, earned a silver and two bronze medals at national championships, competed in three world championships and won a silver medal in the 1990 World

Championship Performance Under Pressure: Interview with Maureen Manley Read More »

7 Ways to Find Motivation When You Don’t Like Your Job

Play

Many people love their jobs. Others…not so much so. Strangely, even when you love your job, it can sometimes be hard to find motivation. When you really don’t like your job, finding motivation can feel nearly impossible. Still, you’ve got to keep going. So, how can you find motivation, even when you can’t stand your job

7 Ways to Find Motivation When You Don’t Like Your Job Read More »

What to do if Your Company Won’t Provide Training

Play

A well-trained workforce is one of the best ways to ensure a company’s success. It seems like common knowledge, yet often companies provide either inadequate training or none at all. What should you do if you work for an organization like that? Some people might choose to coast, doing as little as possible. They might

What to do if Your Company Won’t Provide Training Read More »

How to End a Support Call or Visit Gracefully

Play

Sometimes, people find it difficult to end conversations gracefully. Even normal, routine conversations can sometimes feel awkward to end. Then, there’s the time when you’re trying to help someone, perhaps an end user, who rambles on and on and won’t stop talking long enough for you even ask a question. Maybe a co-worker has stopped

How to End a Support Call or Visit Gracefully Read More »

Scroll to Top