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a blog by Don R. Crawley

Keynote Speaker on
IT Customer Service and Compassion

Bringing humanity into the world of technology

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Articles tagged  "customer experience"

The Same Human Relations Concepts Apply

Success in Marriage and the Help Desk: Some of the Same Human Relations Concepts Apply

By  |  August 20, 2013 5:27 pm

I spend a lot of time thinking about human relationships. After all, I write books and blogs on human relations, I teach human relations workshops and seminars for IT people, and it’s generally a big part of my life. I think a lot about how we get along, how we don’t get along, what makes …

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