Defying the Odds: The Tenacity of Starcia Ague

Motivational Stories and Speeches: I want to share a story from the new edition of The Compassionate Geek about a woman who defied the odds and is re-making herself into a great model of tenacity, perseverance, and compassion. I first heard about Starcia Ague in a story on KUOW-FM here in Seattle. Starcia’s mother kicked …

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Starcia Ague Photograph

How to Keep the Training Evergreen

One of the biggest challenges in training is moving the new ideas and concepts from sensory memory into short-term memory and, ultimately, into long-term memory. This process is also known as keeping it “evergreen”.

It’s not easy, but it can be done with effective followup techniques. Here are some ideas you can implement to get the most value from your training dollars and reinforce the ideas I’ve shared with your staff. Even if I haven’t been fortunate enough to work directly with your staff, you can still make use of these tools to help develop yourself and your IT staff.

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