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a blog by Don R. Crawley

Keynote Speaker on
IT Customer Service and Compassion

Bringing humanity into the world of technology

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Articles tagged  "emotional intelligence training"

How to deliver bad news

How to Manage Your Own Emotions

By  |  February 5, 2020 7:00 am

Emotional Intelligence can make the difference between having a successful career in IT and struggling in your career. Successfully managing emotions can also make the difference between having successful personal relationships and struggling in relationships. One of the four domains of Emotional Intelligence is Self-Awareness. Here are keys to recognizing emotions in yourself: Check your …

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