emotional intelligence

How to Improve Your Emotional Intelligence for Great Relationships

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In a breakout session on how to improve your emotional intelligence at IT Nation Explore, an attendee commented, “You say to avoid saying things like, ‘You make me so happy’ or ‘you make me so angry’ because it gives power to the other person. Yet, you also say to be assertive and tell the other […]

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How to Manage Your Own Emotions

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Emotional Intelligence can make the difference between having a successful career in IT and struggling in your career. Successfully managing emotions can also make the difference between having successful personal relationships and struggling in relationships. One of the four domains of Emotional Intelligence is Self-Awareness. Here are keys to recognizing emotions in yourself: Check your

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5 Concepts IT Pros Need to Understand About Their Jobs and Careers

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As IT pros, we understand the technology we work with, but successful careers in IT involve much more than the technical aspects of knowing how to code, set up a server, or configure a router. Here are five concepts IT pros need to understand for success in their careers. Careers Concept #1: Our jobs are not

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Championship Performance Under Pressure: Interview with Maureen Manley

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Don Crawley: My guest today is Maureen Manley and today we’re talking about performance. As a member of the US Cycling team, she won a national championship, set a national record, earned a silver and two bronze medals at national championships, competed in three world championships and won a silver medal in the 1990 World

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7 Ways to Find Motivation When You Don’t Like Your Job

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Many people love their jobs. Others…not so much so. Strangely, even when you love your job, it can sometimes be hard to find motivation. When you really don’t like your job, finding motivation can feel nearly impossible. Still, you’ve got to keep going. So, how can you find motivation, even when you can’t stand your job

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What to do if Your Company Won’t Provide Training

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A well-trained workforce is one of the best ways to ensure a company’s success. It seems like common knowledge, yet often companies provide either inadequate training or none at all. What should you do if you work for an organization like that? Some people might choose to coast, doing as little as possible. They might

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How to End a Support Call or Visit Gracefully

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Sometimes, people find it difficult to end conversations gracefully. Even normal, routine conversations can sometimes feel awkward to end. Then, there’s the time when you’re trying to help someone, perhaps an end user, who rambles on and on and won’t stop talking long enough for you even ask a question. Maybe a co-worker has stopped

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