The Power of Appreciation with Your Customers and Colleagues

http://media.blubrry.com/compassionategeek/p/www.doncrawley.com/podcasts/20170524-Appreciation.mp3Podcast: Play in new window | DownloadSubscribe Now Apple Podcasts | Android | Google Podcasts | Stitcher | RSSCustomer service is much broader than just serving your paying customers or internal clients. Customer service is a mindset. Frankly, it’s a way of living. Customer service is about winning hearts and minds among the people in …

The Power of Appreciation with Your Customers and Colleagues Read More »

appreciation

Authentic Gratitude

http://media.blubrry.com/compassionategeek/p/www.doncrawley.com/podcasts/20161123_Gratitude.m4aPodcast: Play in new window | DownloadSubscribe Now Apple Podcasts | Android | Google Podcasts | Stitcher | RSSEvery year, on the fourth Thursday of November, the people of the United States celebrate Thanksgiving. It’s a tradition that goes back to the time of the early European settlers on what became the North American continent. …

Authentic Gratitude Read More »

gratitude and thanksgiving

Gratitude: How to be More Grateful

http://media.blubrry.com/compassionategeek/p/www.doncrawley.com/podcasts/how_to_be_more_grateful.mp3Podcast: Play in new window | DownloadSubscribe Now Apple Podcasts | Android | Google Podcasts | Stitcher | RSSIn the United States, every November on the fourth Thursday of the month, we celebrate Thanksgiving. It’s my favorite holiday because it’s a time when we get together with family, we enjoy a huge meal, and we …

Gratitude: How to be More Grateful Read More »

Gratitude: How to be More Grateful

There’s a new Compassionate Geek coming soon, very soon

I’m very excited to announce the upcoming release of a major update to The Compassionate Geek. I’ve added a lot of new material, including reflection and discussion exercises at the end of chapter and more human stories about overcoming difficulty through perspective, tenacity, and strength of will. It’s scheduled for release on November 1 and …

There’s a new Compassionate Geek coming soon, very soon Read More »

IT Customer Service Book
Scroll to Top