The Power of Appreciation with Your Customers and Colleagues

Customer service is much broader than just serving your paying customers or internal clients. Customer service is a mindset. Frankly, it’s a way of living. Customer service is about winning hearts and minds among the people in your life. That includes colleagues, bosses, subordinates, vendors…anyone with whom you interact, even friends and family members. In …

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How Gratitude Unlocks the Fullness of Life

One of the most powerful life lessons happens when you learn that gratitude unlocks the fullness of life. Every year, on the fourth Thursday of November, the people of the United States celebrate Thanksgiving. It’s a tradition that goes back to the time of the early European settlers on what became the North American continent. …

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Gratitude: How to be More Grateful

In the United States, every November on the fourth Thursday of the month, we celebrate Thanksgiving. It’s my favorite holiday because it’s a time when we get together with family, we enjoy a huge meal, and we express our thanks for our blessings. Oh, and we also watch a lot of American football. Thanksgiving is …

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Gratitude: How to be More Grateful
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