human relations

5 Concepts IT Pros Need to Understand About Their Jobs and Careers

Play

As IT pros, we understand the technology we work with, but successful careers in IT involve much more than the technical aspects of knowing how to code, set up a server, or configure a router. Here are five concepts IT pros need to understand for success in their careers. Careers Concept #1: Our jobs are not […]

5 Concepts IT Pros Need to Understand About Their Jobs and Careers Read More »

Championship Performance Under Pressure: Interview with Maureen Manley

Play

Don Crawley: My guest today is Maureen Manley and today we’re talking about performance. As a member of the US Cycling team, she won a national championship, set a national record, earned a silver and two bronze medals at national championships, competed in three world championships and won a silver medal in the 1990 World

Championship Performance Under Pressure: Interview with Maureen Manley Read More »

7 Ways to Find Motivation When You Don’t Like Your Job

Play

Many people love their jobs. Others…not so much so. Strangely, even when you love your job, it can sometimes be hard to find motivation. When you really don’t like your job, finding motivation can feel nearly impossible. Still, you’ve got to keep going. So, how can you find motivation, even when you can’t stand your job

7 Ways to Find Motivation When You Don’t Like Your Job Read More »

What to do if Your Company Won’t Provide Training

Play

A well-trained workforce is one of the best ways to ensure a company’s success. It seems like common knowledge, yet often companies provide either inadequate training or none at all. What should you do if you work for an organization like that? Some people might choose to coast, doing as little as possible. They might

What to do if Your Company Won’t Provide Training Read More »

How to End a Support Call or Visit Gracefully

Play

Sometimes, people find it difficult to end conversations gracefully. Even normal, routine conversations can sometimes feel awkward to end. Then, there’s the time when you’re trying to help someone, perhaps an end user, who rambles on and on and won’t stop talking long enough for you even ask a question. Maybe a co-worker has stopped

How to End a Support Call or Visit Gracefully Read More »

Condescension Karma

Play

Have you ever referred to the ID-10-T error? How about the PICNIC error? Or, the PEBCAK error? If you’re not familiar with them, ID-10-T spelled out looks like the word idiot. PICNIC is an acronym for “Problem in chair, not in computer.” and PEBCAK is an acronym for “Problem exists between chair and keyboard.” Many

Condescension Karma Read More »

Emotional Intelligence Training to Help Your Relationships at Work (Includes Video)

Play

Emotional intelligence training can help you make better decisions about how to deal with people problems at work. Have you ever wanted to tell your boss what you really think? Most of us, maybe all of us, have felt that way at one time or another. Some of us have even wanted to include a

Emotional Intelligence Training to Help Your Relationships at Work (Includes Video) Read More »

Scroll to Top