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a blog by Don R. Crawley

Keynote Speaker on
IT Customer Service and Compassion

Bringing humanity into the world of technology

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Articles tagged  "information technology"

Is Customer Service Training a Worthwhile Investment for IT?

Is Customer Service Training a Worthwhile Investment for IT?

By  |  August 26, 2019 6:29 am

Customer experience is a vital part of building a strong client base. A great experience will strengthen customer loyalty and satisfaction. It also has the potential to increase word of mouth sales, referrals, and positive reviews. One way to strengthen your company’s customer experience is by training your employees on your company’s processes, values, and …

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