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a blog by Don R. Crawley

Keynote Speaker on
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Articles tagged  "it"

15 customer service skills every it team should have

15 Customer Service Skills Every IT Team Should Have

By  |  December 11, 2019 9:00 am

The field of IT is multifaceted, making it complex. The training is detailed and rigorous. Despite endless hours of training and numerous professional certifications, many who enter the industry find that they struggle with service skills. The reason? Their technical education lacked effective training in customer service, which is integral to any successful career in …

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