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a blog by Don R. Crawley

Keynote Speaker on
IT Customer Service and Compassion

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Articles tagged  "leadership"

hiring and managing technical staff

Techniques for Successfully Hiring and Managing Technical Staff

By  |  March 16, 2016 5:55 am

My friend Paul Senness is an internationally recognized speaker and trainer on management and leadership. He’s also one of the most thoughtful people I’ve ever known. I asked Paul to let me interview him on how to successfully hire and manage technical staff. How to Hire In the IT world, there seems to be a …



How to Mentor and Help a Struggling Team Member

By  |  April 25, 2018 7:00 am

If you’re an IT manager or supervisor, you’ve probably had to mentor or help a struggling team member at one time or another. Our success as a leader is driven, in part, by our ability to help struggling team members become productive team members. Here are five keys to successfully counseling lower performing team members: …


I.T. leadership

How to Successfully Manage High-Performing Tech Employees

By  |  December 5, 2018 7:00 am

This is the second in my series of I.T. leadership and team-building posts for IT managers and supervisors. Once you’ve hired the right employee and you’ve got just the right staff to help your company excel, how do you successfully manage the team and retain key individuals? Ensure You’re Providing Competitive Pay and Benefits On …


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