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a blog by Don R. Crawley

Keynote Speaker on
IT Customer Service and Compassion

Bringing humanity into the world of technology

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Articles tagged  "managing and supervising"

mentoring

How to Mentor and Help a Struggling Team Member

By  |  April 25, 2018 7:00 am

If you’re an IT manager or supervisor, you’ve probably had to mentor or help a struggling team member at one time or another. Our success as a leader is driven, in part, by our ability to help struggling team members become productive team members. Here are five keys to successfully counseling lower performing team members: …

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I.T. leadership

How to Successfully Manage High-Performing Tech Employees

By  |  December 5, 2018 7:00 am

This is the second in my series of I.T. leadership and team-building posts for IT managers and supervisors. Once you’ve hired the right employee and you’ve got just the right staff to help your company excel, how do you successfully manage the team and retain key individuals? Ensure You’re Providing Competitive Pay and Benefits On …

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