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a blog by Don R. Crawley

Keynote Speaker on
IT Customer Service and Compassion

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Articles tagged  "maslow"

Crawley's Hierarchy of IT Needs

A Hierarchy of IT Needs

By  |  October 25, 2017 7:00 am

Maybe you’re familiar with Maslow’s hierarchy of needs, in which psychologist Abraham Maslow theorized that human motivation is driven by the need to fulfil our needs at each of five layers. The first, or bottom, layer concerns our physiological needs such as air, food, water, clothing, and shelter, to name a few. The remaining layers …


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