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a blog by Don R. Crawley

Keynote Speaker on
IT Customer Service and Compassion

Bringing humanity into the world of technology

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Articles tagged  "positive psychology"

Four Simple Life-Changing Books every IT Person Should Read

By  |  December 24, 2014 7:30 am

Have you ever had something you’ve heard or read change your life? In my seminars and workshops on customer service and communication for IT staff, I often talk about four books that changed my life. These are certainly not the only life changing books. They’re just four books, among many, that have made a difference …


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