Request Information About Customer Service Training for Your I.T. Staff

Subscribe to the Compassionate Geek Newsletter today!

a blog by Don R. Crawley

Keynote Speaker on
IT Customer Service and Compassion

Bringing humanity into the world of technology

CALL: (206) 988-5858

Articles tagged  "self-improvement"

Grace: A Balance for Being Human

By  |  March 15, 2013 1:23 pm

When you think of grace, what comes to mind? Perhaps it’s the fluid movements of a beautiful ballet. Maybe you think of the words of appreciation expressed before a meal. Another form of grace is unmerited divine assistance given to us. Whether you believe in religious teachings or not, I’m convinced that graces exists and I’m really glad of that! Hear me out.


Four Simple Life-Changing Books every IT Person Should Read

By  |  December 24, 2014 7:30 am

Have you ever had something you’ve heard or read change your life? In my seminars and workshops on customer service and communication for IT staff, I often talk about four books that changed my life. These are certainly not the only life changing books. They’re just four books, among many, that have made a difference …


A New Year, The Same You and Me (Self-Improvement)

By  |  January 7, 2015 7:54 am

For the last few weeks, you and I’ve been assaulted by the usual flood of ads saying things like, “A New Year, A New You” and similar cliche statements which we’ve heard every late December and early January throughout our lives. But wait, what if I’m happy with the old me? Oh sure, I’m a …



Simple Self-Improvement Steps to Being Even Better Than You Already Are

By  |  August 2, 2017 6:00 am

You and I may have never met, but I know something about you. I know that you’re committed to self-improvement, otherwise you wouldn’t be reading this blog post. Sometimes, the process of self-improvement can seem overwhelming. You know, “Should I take up yoga? Learn a new language? Start an exercise regimen? Learn to play an …


self-improvement by reading

Self-Improvement: Honing Your Skills

By  |  July 5, 2018 7:00 am

In his landmark book The Seven Habits of Highly Effective People, the late author Stephen Covey identifies habit number seven as sharpening the saw. By that, he means working on self-improvement. More specifically, he means “having a balanced program for self-renewal in the four areas of your life: physical, social/emotional, mental, and spiritual.” Self-Improvement One …


Search by Tags/topics:

Customer Service Training