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a blog by Don R. Crawley

Keynote Speaker on
IT Customer Service and Compassion

Bringing humanity into the world of technology

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Articles tagged  "toastmasters"

How to Lose Your Audience

How to Lose Your Audience: 5 Easy Keys to Giving an Absolutely Awful Speech

By  |  June 11, 2013 6:58 pm

As IT professionals and customer service reps, we’re sometimes called upon to give a presentation to a group of end-users, customers, colleagues, or some other group of people. I recently had an experience that made me want to write a blog post on what not to do when speaking in public.

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How to Win Your Audience

How to Win Your Audience: 6 Easy Tips for Giving a Great Speech

By  |  June 21, 2013 5:43 pm

In a recent blog post, I ranted about how to be a terrible speaker. Now, let’s turn it around. Here are six easy tips for giving a great speech or presentation.

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